Shipping & Delivery
Fast. Reliable. Handled with care.
At Ricial, we know that when it comes to your health, every day counts. That’s why we’re committed to making sure your red light therapy products arrive safely, quickly, and with care.
Where We Ship
We currently ship to:
United States (incl. Alaska & Hawaii)
Canada
European Union countries
Australia & New Zealand
Select international destinations
If your country isn’t listed at checkout, feel free to contact us at support@ricial.net — we may still be able to arrange special delivery.
Processing Time
Orders are processed within 1–2 business days.
You’ll receive a confirmation email with tracking information once your order ships.
Delivery Time Estimates
| Region | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| Europe & UK | 7–12 business days |
| Australia/NZ | 7–14 business days |
| Other countries | 10–20 business days |
Please note: delivery times may vary due to customs processing or local postal services.
Shipping Costs
Free shipping on all U.S. orders over $300
International shipping costs are calculated at checkout based on your location and order weight.
Tracking Your Order
Once your package ships, you'll receive an email with a tracking number so you can follow it all the way to your door.
If you need help tracking your order, don’t hesitate to contact our support team — we’re happy to help!
Lost or Delayed Orders
If your package is delayed, missing, or arrives damaged, please contact us at support@ricial.net. We’ll work quickly to investigate and make it right.