Red Light Therapy FAQ: Safety, Session Times, Shipping & Returns

Red light therapy applies red and near-infrared light, usually from LEDs, to the skin. In research it is called photobiomodulation (PBM), and it has been studied for skin, muscle and other wellness uses. RICIAL makes wearable and at-home devices for it. Our red light therapy guide covers the basics.

Research suggests that red and near-infrared light is absorbed by cytochrome c oxidase, an enzyme in the mitochondria of cells. Studies report effects on cellular energy (ATP) and cell signaling, and research is ongoing. RICIAL presents red light therapy as part of a regular wellness routine, not a one-time fix. Read more on our science page.

660nm red light is absorbed close to the skin's surface. 850nm near-infrared light reaches deeper into tissue and is mostly invisible to the eye, so those LEDs can look dim or dark while they work. Most RICIAL red light devices pair both wavelengths, so a single session reaches the surface and the layers beneath it.

Follow the timer on your device and the session time on its product page. SlimLuma, FlexiLuma and SootheLuma offer 10, 20 or 30 minutes with auto shut-off, and WrapLux offers 15, 30 or 45 minutes. The FOLIRAY Cap has an auto 30-minute timer, the ThermoFlex Mat timer sets 10–90 minutes in 10-minute steps, and LumaVeil sessions are 10 minutes. If you are new, start with a shorter session at the lowest intensity.

Use the frequency listed on your device's product page. FlexiLuma and SootheLuma recommend one 20-minute session a day. LumaVeil recommends 10-minute sessions 3–5 times per week. The Home Red Light Therapy Lamp suggests 10–30 minute sessions 5–6 times per week. Pick a regular time for your sessions, such as after a workout or in the evening, and keep to it.

Wearable RICIAL devices are designed to keep the LEDs close to the skin. Wrap the FlexiLuma around the bare knee, snug but not tight, for even light contact. Place the SlimLuma's illuminated side against the area, then fasten it. Fit the SootheLuma so its LEDs make even contact with the neck and shoulders. Use the LumaVeil Mask on clean, dry skin. The Home Red Light Therapy Lamp is used at a distance: start far enough away to be comfortable and move closer gradually.

Start with the area you want to focus on. Scalp: FOLIRAY Cap. Face and neck: LumaVeil Mask. Neck and shoulders: SootheLuma Wrap. Back and waist: InfraLuma or SlimLuma Belt. Knees: FlexiLuma Knee Wrap. Larger areas: ThermoFlex Mat. The device finder in our guide shows how each one is worn and which settings it offers.

Most RICIAL red light devices combine 660nm red light with 850nm near-infrared light. The LumaVeil Mask adds blue (460nm) and yellow (590nm) light modes. The RayPulse handheld device uses 650nm red and 808nm near-infrared LEDs. For any other model, check its product page or email support@ricial.net.

They describe how the LEDs emit light. Steady mode keeps the light on. 10Hz and 40Hz pulse modes flash it 10 or 40 times per second. Breathing mode brightens and dims in a slow rhythm. SlimLuma, SootheLuma and the ThermoFlex Mat offer all four. FlexiLuma offers steady, 10Hz and 40Hz modes, and InfraLuma has a 5Hz pulse mode. If you are new, start in steady mode at the lowest level.

Check the fit details on the product page before you order. The InfraLuma Belt fits waists of 27–48 inches. The WrapLux fits shoulder sizes up to 42 inches (107 cm). The FOLIRAY Cap fits head circumferences of 60–65 cm. The FlexiLuma has adjustable straps for knees and elbows, plus an extension band for shoulders. The ThermoFlex Mat measures 43" × 26". Not sure? Email support@ricial.net before you order.

The InfraLuma Belt runs on a 5000mAh magnetic power bank. FlexiLuma, SootheLuma and SlimLuma have 5000mAh batteries with USB-C charging, and the WrapLux has a 5000mAh battery in its control box. The FOLIRAY Cap has a 2000mAh battery and the RayPulse a 2600mAh battery. The LumaVeil Mask is cordless only, so charge it fully before each session. The ThermoFlex Mat is corded, with a 9.8 ft power cord and a 24V adapter.

No. The DAWNLUX, LUMORA and SOLARA wake-up lights and the 12,000 lux light therapy lamp use visible light with adjustable brightness and color temperature, such as 1800K–6500K. Their specs list color temperature, not a wavelength in nm. The Home Red Light Therapy Lamp is different: it uses 660nm red and 850nm near-infrared light.

RICIAL devices are designed by our in-house team and built in our own factory in Shenzhen, a global center of LED and electronics manufacturing. Before launch, each new device is given free of charge to at least 50 consumers of different ages, who use it and share feedback. We refine the design based on their feedback before it goes on sale. U.S. orders ship from our warehouse in Chino, California.

RICIAL devices are designed for personal use at home. Read the user guide before your first session and follow the session time on your device's timer or product page. Do not look directly into the LEDs, start at the lowest intensity, and stop if the device feels uncomfortably warm or causes discomfort. If you are pregnant or have a health condition, check with your doctor first.

Ask your doctor before you start if you are pregnant, have a medical condition, take medication that makes you sensitive to light (photosensitizing medication), or have an implanted device. If you are unsure whether red light therapy suits you, ask first.

Do not look directly into the LEDs during a session. Some RICIAL devices ship with protective goggles, including the ThermoFlex Mat, the Home Red Light Therapy Lamp and the RayPulse handheld device. Wear them while you use those devices. Near-infrared light is mostly invisible, so an LED that looks dim may still be on.

Stop the session if a device feels uncomfortably warm. Some RICIAL devices include a separate heat function: the InfraLuma Belt has 6 heat levels and the SootheLuma Wrap has 3. Start at the lowest heat level and raise it only while it stays comfortable.

It depends on the device. The LumaVeil Mask is designed for cordless use only, so charge it fully before each session. The WrapLux can be operated during charging. For other models, follow the user guide that came with your device, or email support@ricial.net with the device name.

Switch the device off and unplug the charger before you clean it, then follow the cleaning and storage steps in your user guide. The ThermoFlex Mat has a water-resistant TPU surface and comes with a cleaning cloth. For care questions about a specific model, email support@ricial.net with the device name.

Yes. Every U.S. order ships free, including Alaska and Hawaii, with no minimum. U.S. territories and APO/FPO addresses are excluded. We also ship to Canada and Belgium, with the cost calculated at checkout. For other countries, email support@ricial.net. See our shipping policy for details.

U.S. orders ship by FedEx from our warehouse in Chino, California. They are processed in 1–2 business days and typically arrive 3–7 business days after shipping. We email your tracking number when your order ships.

You can request a return within 60 days of delivery. The device must be clean and undamaged, with no signs of wear, and include all components and packaging. Email support@ricial.net with your order number, and we will send return instructions and a return authorization. You pay return shipping unless the device was defective or damaged on arrival. See our returns policy.

Refunds are processed within 3–5 business days after we receive and inspect your return, and are issued to your original payment method. If a returned device shows signs of wear, damage or missing parts, a partial refund or a return denial may apply.

Email support@ricial.net right away with your order number and a short description of the issue. We will arrange a replacement or a full refund. You do not pay return shipping for a device that was defective or damaged on arrival.

Email support@ricial.net or use the form on our contact page. Our team works Monday–Friday, 9 AM–5 PM Pacific Time, and replies within one business day. Include your order number if your question is about an order.

When your order ships, we email you a tracking number. U.S. orders are processed in 1–2 business days. If you cannot find the email, check your spam folder or write to support@ricial.net with your order number.

Every RICIAL device comes with a 1-year warranty. If something is wrong with your device, email support@ricial.net with your order number and a short description of the issue. Our team will reply with the next steps.

Email support@ricial.net as soon as possible with your order number and the change you need. U.S. orders are processed within 1–2 business days, so write early. Once an order has been delivered, our returns policy applies.