Shipping Policy
Fast, reliable delivery—within the USA.
At Ricial, we are committed to getting your red light therapy products to you quickly and safely. While we look forward to serving customers around the globe in the future, we are currently only shipping within the continental United States (excluding Hawaii, Alaska, U.S. Virgin Islands, and military APO/FPO addresses).
Processing Time
Orders are typically processed within 1–2 business days. Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery in real time.
Estimated Delivery Time
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USA (Mainland only): 3–7 business days
Shipped via FedEx from our U.S. distribution center.
📍 13971 Norton Ave, Chino, CA 91710
Shipping Rates – U.S. Domestic
| Shipping Method | Weight Range | Rate |
|---|---|---|
| FedEx Ground | 0 – 5 lbs | $4.99 |
| FedEx Ground | 5 – 10 lbs | $7.99 |
| FedEx Ground | 10 – 15 lbs | $9.99 |
| FedEx Ground | 15 – 70 lbs | $15.99 |
| Free Shipping | Orders over $300 | Free |
Note: Free shipping is automatically applied at checkout for qualifying orders shipped within the continental U.S.
Shipping Outside the U.S.
At this time, international shipping is not yet available directly through our store. However, if you are located outside of the United States and are interested in purchasing a Ricial product, please contact us directly at:
📧 support@ricial.net
We’ll be happy to explore custom shipping solutions for you.
Additional Notes
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Delivery times may vary slightly due to holidays, extreme weather, or other carrier-related delays.
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If your order is especially urgent, feel free to reach out before placing it so we can offer advice on the best shipping options.